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Managefirst: Customer Service with Online Exam Voucher
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Managefirst: Customer Service with Online Exam Voucher Paperback - 2012

by National Restaurant Association

Details

  • Title Managefirst: Customer Service with Online Exam Voucher
  • Author National Restaurant Association
  • Binding Paperback
  • Edition [ Edition: secon
  • Pages 240
  • Volumes 1
  • Language ENG
  • Publisher Pearson
  • Date 2012-08
  • Illustrated Yes
  • ISBN 9780132724548 / 0132724545
  • Weight 1.05 lbs (0.48 kg)
  • Dimensions 10.8 x 7.9 x 0.4 in (27.43 x 20.07 x 1.02 cm)

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ManageFirst: Customer Service with Online Exam Voucher
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ManageFirst: Customer Service with Online Exam Voucher

by National Restaurant Association

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ManageFirst: Customer Service with Online Exam Voucher
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ManageFirst: Customer Service with Online Exam Voucher

by National Restaurant Association

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Pearson, 8/9/2012 12:00:01 AM. paperback. Good. 0.7087 10.7480 8.5433. ***BOOK ONLY. ACCESS CODE NOT INCLUDED*** May contain some writing/highlighting. Cover shows wear from normal use.
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ManageFirst: Customer Service with Online Exam Voucher
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ManageFirst: Customer Service with Online Exam Voucher

by National Restaurant Association

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Acceptable. IMP: Acceptable- Do not include ACCESS CODE, CD-ROM or companion materials even if stated in item title. It may contain highlighting/markings throughout, and the covers and corners may show shelf wear. Corners, pages may be dent. All text is legible.
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ManageFirst: Customer Service with Online Exam Voucher
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ManageFirst: Customer Service with Online Exam Voucher

by National Restaurant Association

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ManageFirst: Customer Service with Online Exam Voucher
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ManageFirst: Customer Service with Online Exam Voucher

by National Restaurant Association

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ManageFirst: Customer Service with Online Exam Voucher
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ManageFirst: Customer Service with Online Exam Voucher

by National Restaurant Association

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9780132724548 / 0132724545
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ManageFirst: Customer Service with Online Exam Voucher
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ManageFirst: Customer Service with Online Exam Voucher

by National Restaurant Association

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Paperback
ISBN 10 / ISBN 13
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ManageFirst: Customer Service w/ Online Exam Voucher (2nd Edition)
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ManageFirst: Customer Service w/ Online Exam Voucher (2nd Edition)

by National Restaurant Association

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9780132724548 / 0132724545
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ManageFirst: Customer Service with Online Testing Voucher

ManageFirst: Customer Service with Online Testing Voucher

by National Restaurant Association

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ISBN 10 / ISBN 13
9780132724548 / 0132724545
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Paperback / softback. New. This text focuses on CUSTOMER SERVICE topics. It includes essential content plus learning activities, case studies, professional profiles, research topics and more that support course objectives. The text and exam are part of the ManageFirst Program (R) from the National Restaurant Association (NRA). This edition is created to teach restaurant and hospitality students the core competencies of the Ten Pillars of Restaurant Management. The Ten Pillars of Restaurant Management is a job task analysis created with the input and validation of the industry that clearly indicates what a restaurant management professional must know in order to effectively and efficiently run a safe and profitable operation. The ManageFirst Program training program is based on a set of competencies defined by the restaurant, hospitality and foodservice industry as those needed for success. This competency-based program features 10 topics each with a textbook, online exam prep for students,… Read More
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